Information you provide directly
- Username and password
- Full legal name and email address
- Residential address and date of birth when required
- User roles and account setup details
Legal information
Privacy Policy
How Digital Foreman collects, uses, and shares information across the website, the platform, and mobile support workflows.
Last updated: April 20, 2026
Digital Foreman aims to be transparent about the data needed to run the service. This policy explains what we collect, why we collect it, and how you can contact us with questions.
Information we collect
We collect information to provide the service, support accounts, improve product quality, and protect the business and its users.
Company and service-use information
- Company legal name, size, tax ID, and industry details
- Primary business contact details such as email, phone, and address
- Service usage patterns and workflow activity tied to the platform
Support communication and call records
- Support ticket details, messages, attachments, and follow-up notes
- Phone support metadata such as caller number, time, duration, and routing context
- Call recordings, transcripts, or voicemail only when recording is enabled and a caller-facing notice is presented
How we use and protect information
We use collected information to provide, maintain, protect, and improve Digital Foreman. That includes account administration, workflow delivery, support communication, and product reliability.
SMS and mobile data
When you request text-message communication, we may collect your mobile number, consent status, delivery events, and opt-out history so we can send requested scheduling, customer-care, estimate, invoice, or project-update texts.
Mobile numbers and SMS consent data are not shared with third parties or affiliates for their own marketing or promotional use.
Call recordings and support privacy
When phone support or call recording features are enabled, Digital Foreman may process call metadata, recordings, transcripts, voicemail, consent/disclaimer state, and support notes to provide service, resolve disputes, train support workflows, and maintain quality records.
Recording notice
Call recording is not treated as invisible background collection. A caller-facing recording notice must be presented when recording is active, and callers who do not want a recorded call can use the contact or support workflows instead.
When we share information
With your consent
We may share personal information when you explicitly authorize us to do so.
For legal reasons
We may share personal information when required to comply with applicable law or valid legal process.
Age limits and contact
Adults only
Our services are not directed to children under 18. The platform is intended for adults using it in a professional capacity.
Questions about this policy
Contact Digital Foreman if you need help understanding this policy, updating information, or asking about privacy handling.
Contact Digital Foreman support