Frequently Asked Questions From Real Contractors
Real questions, straight answers
Answers organized around the decisions contractors are making now
Getting StartedHow long does setup actually take?
Most contractors are operational in about a day. We configure your team and job settings, then walk your team through the first workflows before you need to run them live.
- Guided setup for roles, permissions, and core workflows
- Live onboarding session with a product specialist
- Parallel validation before your team relies on the new system
Getting StartedMy team isn't tech-savvy. Will they actually use this?
If they can text, they can use Digital Foreman. We built this for real construction teams, and the interface avoids complicated menus.
- One-tap clock in/out for the workflow field teams use most
- Camera opens quickly for photos
- Voice-to-text for notes when typing is not practical
- Offline capture keeps low-signal jobsites from blocking records
- Free training and onboarding
Business ContinuityWhat happens if you go out of business?
You can export supported account records, including projects, photos, time entries, and weather records, to your own storage. Export support is part of our long-term company posture.
- Standard CSV/JSON formats
- Configured retention support for legal and claim reviews
- Common export formats and switching support
- Supported export paths for account records
PricingWhat's the catch with the $100/seat pricing?
Pricing is simple: $100 per seat per month. Core platform features, setup support, and data hosting are included in the plan. Provider-backed features require configured runtime credentials.
- $100 per seat per month flat fee
- Core platform features and data hosting included
- Provider-backed features require configured runtime credentials
- Project and jobsite workflows
- Photo and document workflows
- Guided onboarding included
SwitchingMy current system kind of works. Why switch?
Consider what kind of works has really cost you. From data loss incidents to warranty claim challenges caused by missing documentation to payroll disputes without audit history, those problems add up. Digital Foreman was built to reduce those common contractor headaches.
- Visible pending sync state for queued work
- Warranty documentation with NOAA/NWS weather records when available
- Retained audit history for payroll disputes
- Equipment tracking with GPS timestamps
- Role-based access controls for bids
Data & SecurityHow do I know my competitors won't see my bids?
Tenant-aware security with role-based access control separates company data by organization context and access rules. We design the system to reduce unauthorized pricing exposure and keep sensitive bid data governed by permissions.
- Encrypted transport and protected credential handling
- Tenant isolation by organization context
- Documented security reviews
- Governed validation evidence
- Security-first architecture design
Data & SecurityWhat if I need data for a lawsuit or audit?
Records are timestamped and easier to review. Weather records come from NOAA/NWS when available. Photos can include GPS and weather metadata, and time entries carry audit history. Exports are designed to support audits and claim reviews.
- NOAA weather data when provider records are available
- GPS-tagged time entries
- Audit history designed to preserve change context
- Photos with GPS, weather, and timestamp metadata
- Review-ready export format
FeaturesDoes it really work offline?
Supported field workflows can save locally from a dead zone, including clock events, photos, and notes. When signal returns, queued work syncs with visible pending state and conflict review.
- Supported local-queue capture when connectivity is limited
- Queued sync when signal returns
- Queued batching for large field updates
- Queue shows what's pending sync
- Conflict resolution if two devices edit the same item
FeaturesHow does weather tracking support warranty reviews?
When provider weather data is available, crews can review current weather during the workday. If concrete temperature thresholds look risky, the workflow can prompt the crew to review conditions and save location context with NOAA/NWS timestamps for later warranty review.
- Updates refresh when the configured provider returns data
- Temperature, humidity, wind speed, and precipitation
- Material-specific thresholds
- Weather-risk review prompts before warranty-sensitive installations
- Timestamped NOAA documentation when provider data is available
SupportWhat kind of support do you provide?
You get real help from people who know the platform, not generic scripts. Phone, email, text, chat, whatever works for you. Free training and free onboarding are included.
- Dedicated product specialists on support
- Phone, email, text, and chat
- Free training for your entire team
- Free onboarding assistance
Still Have Questions About Your Specific Workflow?
Talk to a member of our team who can answer your specific situation. We will provide answers, so you can confidently move forward with Digital Foreman.
15-minute call. No pressure. Product specialist on the line.