Frequently Asked Questions From Real Contractors
Real questions, straight answers
Answers organized around the decisions contractors are making now
Getting StartedHow long does setup actually take?
Most contractors are operational in about a day. We import your starter data, configure your crew and job settings, and walk your team through the first workflows before you need to run them live.
- Starter import for customers, projects, crew, and equipment
- Guided setup for roles, permissions, and core workflows
- Live onboarding session with a product specialist
- Parallel validation before your team relies on the new system
Getting StartedMy crew isn't tech-savvy. Will they actually use this?
If they can text, they can use Digital Foreman. We built this for real construction crews, and the interface avoids complicated menus.
- One-tap clock in/out for the workflow crews use most
- Camera opens instantly for photos
- Voice-to-text for notes when typing is not practical
- Works offline so low-signal jobsites do not block capture
- Free training and onboarding
Business ContinuityWhat happens if you go out of business?
You can export everything, including projects, photos, time entries, and weather records, to your own storage. The data is yours, not held hostage. We've built this company to be sustainable and long-term focused.
- Standard CSV/JSON formats
- 11-year retention built in for legal compliance
- No proprietary formats or vendor lock-in
- Your data remains your data
PricingWhat's the catch with the $100/seat pricing?
No catch. Our price is $100 per seat per month. Everything is included: no hidden implementation fees, no surprise bills, and no separate data hosting charges.
- $100 per seat per month flat fee
- All features and data hosting included
- Unlimited projects and jobsites
- Unlimited photos and documents
- Free data migration
SwitchingMy current system kind of works. Why switch?
Consider what kind of works has really cost you. From data loss incidents to denied warranty claims from lack of documentation to payroll disputes without audit trails, those problems add up. Digital Foreman was built to prevent those common contractor headaches.
- Data loss protection with smart offline sync
- Warranty documentation with NOAA weather proof
- Complete audit trails for payroll disputes
- Equipment tracking with GPS timestamps
- Role-based access controls for bids
SwitchingI'm worried about migrating our data
We handle it. You send us a spreadsheet or access to your current system, and we import projects, customers, crew, equipment, and other starter records. We support imports from Procore, Buildertrend, CoConstruct, and most common formats.
- Free data migration
- We do the import work after you provide data
- Test in parallel with the old system
- Verify everything before going live
Data & SecurityHow do I know my competitors won't see my bids?
Tenant-isolated security with role-based access control. Every company's data stays separated by organization context and access rules. We design the system to help prevent unauthorized pricing exposure and keep sensitive bid data private.
- Encrypted transport and protected credential handling
- Tenant isolation by organization context
- Documented security reviews
- Regular security audits and penetration testing
- Security-first architecture design
Data & SecurityWhat if I need data for a lawsuit or audit?
Everything is timestamped and verifiable. Weather records come from NOAA. Photos have GPS and weather metadata. Time entries are tamper-proof. We provide legal-ready exports with chain of custody documentation designed to support your claims.
- NOAA weather data from a government source
- GPS-tagged time entries
- Tamper-proof audit trail
- Photos with GPS, weather, and timestamp metadata
- Legal-ready export format
FeaturesDoes it really work offline?
Yes. Your crew can clock in from a dead zone, take photos, and add notes while everything saves locally. When signal returns, the work syncs automatically.
- Full functionality with no internet
- Automatic sync when signal returns
- Smart batching for large field updates
- Queue shows what's pending sync
- Conflict resolution if two devices edit the same item
FeaturesHow does weather tracking prevent warranty denials?
We pull real-time weather updates throughout the day. If you're about to install concrete and the temperature is too low, there is an alert. That documentation is saved with GPS coordinates and NOAA timestamps. If a manufacturer tries to deny your warranty claim, you have proof you followed requirements.
- Updates refresh throughout the day
- Temperature, humidity, wind speed, and precipitation
- Material-specific thresholds
- Automatic alerts before invalid installations
- Timestamped NOAA documentation
SupportWhat kind of support do you provide?
You get real help from people who know the platform, not generic scripts. Phone, email, text, chat, whatever works for you. Free training, free onboarding, and free migration are included.
- Dedicated product specialists on support
- Phone, email, text, and chat
- Free training for your entire team
- Free onboarding and migration assistance
Still Have Questions About Your Specific Workflow?
Talk to a member of our team who can answer your specific situation. We will provide answers, so you can confidently move forward with Digital Foreman.
15-minute call. No pressure. Product specialist on the line.