FAQ
Real questions, straight answers
Getting StartedMy crew isn't tech-savvy. Will they actually use this?
My crew isn't tech-savvy. Will they actually use this?
If they can text, they can use Digital Foreman. We built this for real construction crews—the interface has 6 big buttons and zero complicated menus. Average setup time is 10 minutes per person. One contractor told us: 'My 62-year-old foreman who still uses a flip phone learned it faster than our old system.'
• One-tap clock in/out (that's 90% of what they do)
• Camera opens instantly for photos
• Voice-to-text for notes (they can talk instead of type)
• Works offline (no 'it won't load' excuses)
• We provide free training and onboarding
Getting StartedHow long does setup actually take?
How long does setup actually take?
Most contractors are fully operational in one day. Here's the breakdown: 2 hours to import your projects and crew list, 10 minutes per crew member for training (just show them clock in/out and photos), done. We migrate your data for free and provide setup assistance at no charge.
Hour 1: Import projects and crew (we help with this)
Hour 2: Train office staff (managers get full features)
Hours 3-4: Train crew members (10 min each for 20 people)
Day 2: Everyone is productive
Week 1: You'll wonder how you lived without it
Business ContinuityWhat happens if you go out of business?
What happens if you go out of business?
You keep your data forever, no matter what. Every night, you can export everything (projects, photos, time entries, weather records) to your own storage. The data is yours, not held hostage. We've built this company to be sustainable and long-term focused.
• Nightly automated exports to your Google Drive/Dropbox
• Standard CSV/JSON formats (works anywhere)
• 11-year retention built in (legal compliance)
• No proprietary formats or vendor lock-in
• You own your data, period
PricingWhat's the catch with the $100/seat launch pricing?
What's the catch with the $100/seat launch pricing?
No catch. It's our special launch price of $100 per seat per month flat fee for our first 500 seats. This rate is locked in for 36 months for early customers. Everything is included—no hidden implementation fees, no surprise bills, no separate data hosting charges.
• $100/seat/month flat fee (first 500 seats)
• All features and data hosting included
• Unlimited projects and jobsites
• Unlimited photos and documents
• Free data migration (usually $5,000+)
• Launch price locked in for 36 months for early customers
PricingWill you raise prices on existing customers?
Will you raise prices on existing customers?
Price lock guarantee: Your launch rate is locked for 36 months. This $100/seat flat fee special is for our first 500 seats only. Once you're in, you keep that rate for 3 years—even if we raise prices for new customers later. This isn't cable TV—we don't bait and switch.
• Launch rate locked for 36 months
• If you're paying $100/seat today, you'll pay $100/seat for 3 years
• Add new seats at your locked launch rate
• Written guarantee in your contract
• First 500 seats only — claim your spot
SwitchingMy current system 'kind of works'—why switch?
My current system 'kind of works'—why switch?
Consider what 'kind of works' has cost you. Data loss incidents, denied warranty claims from lack of documentation, payroll disputes without audit trails—these problems add up. Digital Foreman was built specifically to prevent these common contractor headaches.
Data loss protection with smart offline sync
Warranty documentation with NOAA weather proof
Complete audit trails for payroll disputes
Equipment tracking with GPS timestamps
Bank-level security for your bids
All features included at every seat
SwitchingI'm worried about migrating our data
I'm worried about migrating our data
We handle it for free. You send us a spreadsheet (or access to your current system), we import everything—projects, customers, crew, equipment. Most migrations take 1-2 days. Zero data loss, guaranteed. We support imports from Procore, Buildertrend, CoConstruct, and most common formats.
• Free migration (usually costs $5,000+)
• We do all the work—you just provide data
• Test in parallel with old system
• Verify everything before going live
• Keep old system for 30 days (we pay for overlap)
Data & SecurityHow do I know my competitors won't see my bids?
How do I know my competitors won't see my bids?
Bank-level security with complete tenant isolation. Every company's data is cryptographically separated. We can't see your bids, your competitors can't see your bids, even our engineers can't access your pricing without a legal court order. One contractor switched after a competitor saw his bid in their previous system—that will never happen here.
• Military-grade encryption (AES-256)
• Complete tenant isolation (separate databases)
• SOC 2 Type II certified security
• Regular security audits and penetration testing
• Security-first architecture design
Data & SecurityWhat if I need data for a lawsuit or audit?
What if I need data for a lawsuit or audit?
Everything is timestamped and verifiable. Weather records come from NOAA (National Weather Service). Photos have GPS and weather metadata. Time entries are tamper-proof. We provide legal-ready exports with chain of custody documentation designed to support your claims.
• NOAA weather data (government source)
• GPS-verified time entries
• Tamper-proof audit trail
• Photos with metadata (GPS, weather, timestamp)
• Legal-ready export format
FeaturesDoes it really work offline?
Does it really work offline?
Yes, 100% offline capable. Your crew clocks in from a dead zone, takes photos, adds notes—everything saves locally. When they get signal (lunch break, end of day), it syncs automatically. We built this specifically for jobsites with terrible coverage—underground parking garages, remote sites, dead zones.
• Full functionality with no internet
• Automatic sync when signal returns
• Smart batching (never crashes from too much data)
• Queue shows what's pending sync
• Conflict resolution if two devices edit same item
FeaturesHow does weather tracking prevent warranty denials?
How does weather tracking prevent warranty denials?
We pull real-time weather from 3 providers every 15 minutes. If you're about to install concrete and the temperature is too low, we alert you immediately. That documentation is saved forever with GPS coordinates and NOAA timestamps. When the manufacturer tries to deny your warranty claim, you have government-certified proof you followed requirements.
• 15-minute freshness guarantee
• Temperature, humidity, wind speed, precipitation
• Material-specific thresholds (concrete 40-90°F, etc.)
• Automatic alerts prevent invalid installations
• Timestamped NOAA documentation
SupportWhat kind of support do you provide?
What kind of support do you provide?
You're talking to former contractors, not Level 1 tech support reading from a script. We answer in minutes, not hours. Phone, email, text—whatever works for you. Free training, free onboarding, free migration. One contractor said: 'I texted at 6am about a sync issue, got a response at 6:07am. From the founder.'
• Former contractors on support team
• Response time: minutes, not hours
• Phone, email, text, chat
• Free training for your entire team
• Free onboarding and setup assistance
Still Have Questions?
Talk to a former contractor who can answer your specific situation. No sales pitch, just real answers.
15-minute call • No pressure • Former contractor on the line