Frequently Asked Questions From Real Contractors
Real questions, straight answers
Answers organized around the decisions contractors are making now
Getting StartedHow does setup work?
During guided onboarding, we configure your team, roles, permissions, and workflows. Then we walk through the workspace with you and validate the setup before your team goes live.
- Team, role, permission, and workflow configuration
- Guided session with a product specialist
- Validation before your team goes live
Getting StartedMy crew isn't tech-savvy. Will they actually use this?
Digital Foreman uses simple screens, direct labels, and familiar actions, so crews can learn the workflows they need without navigating complicated software.
- Direct clock in and clock out actions
- Simple photo capture
- Voice-to-text for notes when typing is not practical
- Offline field workflows
- Guided onboarding for your entire team
Business ContinuityWhat happens if you go out of business?
Your data remains yours. We provide export options for projects, photos, time entries, and weather records, and we’ll help you plan a transition before cancellation.
- Available CSV and JSON export paths
- Configured retention controls for record and claim review
- Review format and provider limits before a transition
- Plan exports before cancellation
PricingWhat's the catch with the $100/seat pricing?
No catch. Digital Foreman is $100 per seat per month. The listed platform features, data hosting, and guided onboarding are included, with no implementation fee. NOAA/NWS weather depends on data availability; QuickBooks and monitoring require configured credentials. Taxes may apply.
- Published $100 per-seat monthly price
- Review included workflows and data hosting at checkout
- NOAA/NWS context depends on data availability; QuickBooks and monitoring require applicable configuration and credentials
- Project and jobsite workflows within current plan limits
- Photo and document workflows within current storage limits
- Review onboarding scope before purchase
SwitchingMy current system kind of works. Why switch?
Because “kind of works” gets expensive. Data loss, denied warranty claims, payroll disputes, and exposed bids can all eat into your margins. Digital Foreman brings the records and controls that help prevent those problems into one place.
- Visible pending sync state for supported local captures
- Weather context for warranty review, subject to NOAA/NWS data availability
- Retained audit history for payroll review
- Device-location context when enabled and available
- Role-based access controls for bids
Data & SecurityHow do I know my competitors won't see my bids?
Digital Foreman separates company workspaces by organization and uses role-based permissions to control who can access bids and pricing.
- HTTPS transport for supported web sessions
- Organization-scoped access rules
- Documented security review process
- Documented validation scope
- Credential and access-boundary documentation
Data & SecurityWhat if I need data for a lawsuit or audit?
Digital Foreman preserves timestamps, audit history, and available jobsite context so your records are easier to review for audits, claims, and legal disputes. Photos can include device location and weather metadata, and NOAA/NWS weather records can provide additional documentation when available.
- Weather context subject to NOAA/NWS data availability
- Device location context on time entries when enabled and available
- Audit history designed to preserve change context
- Photos with device location, weather, and timestamp context when available
- Available export formats for review
FeaturesDoes it really work offline?
Yes. Crews can capture photos, daily logs, and signatures without a signal. Digital Foreman queues the records locally and makes their sync status visible when the connection returns.
- Local capture in supported workflows during connection gaps
- Queued synchronization after connectivity returns
- Bounded batching with visible status for large updates
- Queue shows what's pending sync
- Conflict resolution if two devices edit the same item
FeaturesHow does weather tracking support warranty reviews?
Crews can review NOAA/NWS weather conditions during the workday, receive warnings when configured temperature thresholds are crossed, and retain timestamped weather documentation for warranty review. Weather updates depend on NOAA/NWS data availability.
- Refresh timing follows NOAA/NWS data availability
- Temperature, humidity, wind speed, and precipitation
- Configured material thresholds for review
- Weather review warnings before warranty-sensitive work
- Time and location context subject to NOAA/NWS data availability
SupportWhat kind of support do you provide?
You get ongoing support from people who know Digital Foreman. Guided onboarding is included, and our team can help with training, troubleshooting, and product questions as your needs change.
- Product support contact
- Available phone, email, text, and chat channels
- Team training options
- Onboarding assistance options
Still Have Questions About Your Specific Workflow?
Talk to a member of our team who can answer your specific situation. We will provide answers, so you can confidently move forward with Digital Foreman.
Scheduled call. Review current availability and the topics you want to cover.